Q: Why am I hearing an echo?
A: Some people connect with a computer and phone because the phone can have better sound — turn the speakers on your computer off.


Q: Why isn’t my camera on?
A: Check your camera icon is on — if it’s red with a slash through it, click it to turn it on. If the icon isn’t red, click on the carrot (up-pointing arrow) beside the icon. Click on “Video Settings” and be sure the camera you want to use is selected.